Our Privacy Commitment
Codondex LLC ("Codondex," "we," "us" or "our") is committed to respecting the privacy rights and concerns of all individuals or entities whose information we collect through the website where this Privacy Policy is posted (the "Site") and the services made available by Codondex (collectively with the Site, the "Service"). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Service how we use and protect the information we collect through the Service.
If you are accessing the Site or using any of the Service on behalf of your employer or another entity ("Organization"), you represent and warrant that you have full legal authority to bind your Organization to this Privacy Policy. Accordingly, all references in this Privacy Policy to "you" or "your" shall be deemed to include your Organization, except where the context may otherwise require. If you do not have such authority, then you may not access the Site or use the Service on behalf of your Organization and you must discontinue all use of the Site and Service immediately.
By accessing the Site or using any of the Service, you consent to Codondex's collection, use, storage, deletion and disclosure of information relating to you and/or Input Data (defined below) as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Service and not to any other website that you may be able to access from the Service which may have its own data collection and use practices and policies.
This policy answers the following questions:
What information do we collect and how do we use it?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access the Service generally. However, you may be required to submit personal information to access certain aspects of the Service. We may collect non-personal information such as your browser type, when you accessed the Service and from what physical location you accessed the Service. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Service. We also may use this data to monitor the Service's performance and to make the Service easier and more convenient to use.
We collect personal information when you purchase services through the Service; create an account; subscribe to our newsletter; participate in registration forms, feedback forms or surveys; receive customer or technical support; or participate in other components of the Service through which users may submit data, such as generating reports.
To create an account through the Service, we require you to provide certain information, including your name, email address, password.
When purchasing services through the Service, you will also be required to provide a credit card number, billing address, phone number or other payment information. No information of this type will be collected unless you have registered for aspects of the Service that require it.
Providing additional information beyond what is required to create an account is optional, but enables you to more fully utilize the Service. For example, in order to use certain aspects of the Service, you will be required to input data into the Service, including, without limitation [transcripts, sequences and links to third party databases, file uploads , and you will have the option to voluntarily submit other information including disease conditions, personal traits, ethnicity, sexual orientation, family history, other health-related information, and other information that you enter into surveys, forms or features on the Site from time to time ("Input Data"). Input Data may identify and/or relate to you or to another individual subject of Input Data. Please refer to our Terms of Use for our requirements with regard to all Input Data.
By submitting personal information or other information through the Site, you authorize Codondex to share this information in the manner and for the purposes identified herein and on the Site.
Third Party Privacy Policies
Through the Service, you may be able to link to technology, software and services owned and controlled by third parties ("Third Party Features"). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party's terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to Codondex to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site, or accessible through the Service, which links you to any Third Party Features, our Privacy Policy and Terms of Use no longer applies and you must read the terms of use, terms of service and privacy policy of the third party to see how personal information will be handled on their website.
How We Use Personal Information
We use the personal information you provide to us to communicate with you and to provide the Service to you. This includes handling your customer service questions or issues; processing orders; requesting feedback; and performing research and development activities, which may include, for example, conducting data analysis and research in order to develop or improve products and services. We may also use your email address as part of the Service in sending you messages about the Service and other general announcements. We keep track of your interactions with us, including but not limited to your activity within the Service. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share personal information with any person or entity other than those affiliated with us, entities acting on our behalf, and relevant third parties such as those needed to collect and maintain our servers and perform technology and related services.
We may process personal information in a manner such that the end-product does not personally identify the individual subject of such information. We may make personal information non-personally identifiable by either combining it with information about others (aggregating personal information with information about others), or by removing characteristics (such as name or email address) that make the information personally identifiable. This process is known as de-personalizing your information (the "De-Personalized Information"). You grant us a royalty-free, worldwide, perpetual, fully paid-up, sublicenseable, irrevocable, non-exclusive and fully transferable right and license to use personal information that we collect from you in connection with the creation and development of De-Personalized Information and analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Service (the "Analytical Data"). We are expressly authorized to make any commercial use of the De-Personalized Information and Analytical Data, including without limitation, sharing the De-Personalized Information and Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the information or data that personally identifies any person.
Cookies
"Cookies" are small bits of electronic information that a website sends to a visitor's browser and are stored on the visitor's hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. For example, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are on subsequent visits, speeding up or enhancing your experience of the Service by, for instance, tailoring content to you. Cookies may also be used to keep track of your login name and password. While Codondex may use cookies to track your visit to the Site, this information does not identify you personally and you remain anonymous, even if you have previously submitted personal information to Codondex through the Site or otherwise. You may still access the Service if you set your browser not to accept cookies.
Third parties whose websites are accessible through links on the Site may also use their own cookies when you link to their site or service. Codondex does not control these third parties' use of cookies and cannot guarantee that they will uphold the same privacy standards as Codondex. Codondex expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Site to understand how these third parties use cookies and the information they collect through cookies. Most cookies are "session cookies" which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.
Log Information
Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Service, if any, which aspects of the Service you use and from where, and when and how long you use them. We use this information to monitor and analyze how users use the Service, to provide customer service and to maintain and improve the Service. We may also collect similar information from emails we may send to you which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
Children's Privacy
We do not knowingly collect personal information from children under 13, or allow them to create an account for the Service. We take children's privacy seriously, and encourage parents to play an active role in their children's online experience at all times.
Will we share personal information with third parties?
Sharing Information
We use personal information that we collect to provide the Service to you, deliver products and services you request, complete transactions, handle your customer service questions or issues and send communications to you about updates, promotions or special offers from Codondex that may be of interest to you. We may also use De-Personalized Information to provide analyses of our users and/or individual subjects of Input Data in the aggregate (including Analytical Data subject to the terms of this Privacy Policy) to prospective partners and other third parties. We will also share the personal information we collect from you under the following circumstances, and you expressly authorize us to share your information as follows:
Additional Information You Should Know About Third Parties
The Service may contain direct links to websites operated by our partners and other entities. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Service. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.
What choices do you have about the collection and use of personal information?
Control of Your Information
You may update or delete information or modify your account preferences for the Service by accessing the account interface provided through the Service. Please note that if you disable your account, we will keep your contact information on file, and may retain other account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention.
Opting Out of Receiving Communications From Us
Codondex uses a "single opt-in" method for sending you email. When you register for an account, you explicitly authorize us to contact you via email. If you no longer want to receive our emails, you may unsubscribe by writing to us at admin@codondex.com or following the "unsubscribe" link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account. Please also note that opting out will not apply to any communications from third parties to whom Codondex may have provided information. Third parties' use of the information is subject to such parties' own privacy policies, for which Codondex shall not be responsible.
Mediation
You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy, you and Codondex will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys' fees, even if you would otherwise be entitled to them.
What security measures do we take to safeguard personal information?
The personal information that you provide to us is stored on servers which are protected by protocols and procedures designed to ensure the security of such information. We restrict access to personal information to Codondex employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Service. All Codondex personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect information that we collect, we cannot ensure or warrant the security of any information you transmit to us or through the use of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.
Notification of Changes
This Privacy Policy may change from time to time and we will post all changes on the Site.
Questions? Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at admin@codondex.com.
Terms of Use
Please read the Terms of Use governing the use of the Site and the Service.